• Serve as a hands-on leader to the entire store-oriented staff – store management and staff.
  • Coach, develop, inspire, enhance, and lead all DMs, AMs, Managers, and employees in  efficiently running their businesses while making their personal and store sales goals 
  • Motivate and direct all DMs, AMs, Managers, and employees to work cohesively to achieve company goals – setting high expectations and inspiring people to reach them 
  • Reinforce and enhance the selling culture through the company’s training philosophy (explain,  demonstrate, imitate, correct, and repeat) 
  • Identify key objectives to drive sales and lead in the strategy and execution of of those initiatives
  • Create, implement, and enforce processes to achieve overall efficiency throughout all  stores regarding sales, visuals, and operations 
  • Work collaboratively with with payroll and other departments to manage store labor and other costs
  • Collaborate with other leaders across the organization to review, revamp, and reinforce processes and training
  • Partner with senior management and HR to respond and resolve store level personnel issues 
  • Attract, identify, hire, and retain top level talent; assess talent and succession plans 
  • Create cohesion with other departments across the organization, including e-Commerce, Merchandising, HR,  Finance, IT, Maintenance, etc. to bring about the best outcomes for the company as a whole


  • 5+ years leading a sales organization of at least $100 million in annual revenue 
  • 5+ years managing and overseeing at least 500+ employees (direct and indirect) 
  • Proven track record of recruiting and building a strong sales team from the ground up 
  • Proven track record of increasing revenue and sales productivity throughout career 
  • Experience managing overall sales processes, setting appropriate metrics for sales funnel  management and establishing performance benchmarks 
  • Ability to travel, work, and partner with DMs throughout all existing and future stores 
  • A strong work ethic, willing to work in the trenches as the business demands – including  peak selling hours, evenings, and weekends 
  • Collaborative and ability to work through cross functional relationships
  • Willingness to go above and beyond “responsibilities” to effect positive change
  • Bachelor’s degree is required 
  • Exceptional problem-solving and analytical abilities 
  • The strongest verbal and written communication skills 
  • Strong computer/analytical skills – ability to use Excel and pick up new software